National organisations

Kooth – real-time, online support
An online counselling platform for young people aged 11-18, allowing you to talk to a trained counsellor via webchat. You can also take part in discussion boards and read articles written by other young people

Childline – 0800 1111. 7:30am – 3.30am
Helpline and webchat where you can talk about anything that’s on your mind

CAMHS Crisis Line 0300 303 1320. Open 24/7 365 days a year
Immediate emotional and practical telephone support for young people aged 17 and under.

Papyrus HOPELINEUK – 0800 068 4141. 9am – 12am 365 days a year
Offering phone support for young people experiencing suicidal thoughts. Text and email support also available

Samaritans – 116 123. Open 24/7 365 days a year
Listening support for anyone who is struggling to cope and wants someone to talk to

Shout – text 85258. Open 24/7 365 days a year
Text support for young people in crisis

CALM Helpline and webchat providing information and support

The Mix – 0808 808 4994 3pm – 12am everyday

Brook sexual health/education/wellbeing support for young people

Harmless  Support for self injury

NACOA  for children of alcoholics

Young Minds  mental health support

Young Carers

Winstons Wish – Bereavement support

Beat 0808 8010711

Stone Wall  – for LGBT people


Mind You
Developed for children and young people to promote mental health and
emotional wellbeing

Trauma Recovery Centre (TRC)
Offering individual sessions to reduce trauma symptoms, can include anxiety,
depression or low mood, nightmares, panic attacks etc

Tel: 0800 1111
Free information and advice for children and young people, along with a free,
confidential hotline for children and young people to call for support.

Samaritans   Tel: 116 123
Offering support for people who would like to talk about their mental health or
any worries they may have.

Mood Juice
This website allows you to access free self-help resources for a range of
mental health issues which are aimed for older young people and adults.

Minded for Families
A free e-learning resource for parents/carers to learn more about mental
health and how to support their children/young people.

Creative Youth Network
Creative Youth Network helps young people, no matter what their background
or circumstances, to reach their own potential. Most courses are free however
some may request a small donation.

Empire Fighting Chance
Empire Fighting Chance is specialist alternative provision for students at risk
of permanent exclusion. They provide a wide range of sport/mentoring
programmes targeting those young people with low self-esteem and
confidence issues. Please ask School, a health professional or Social Care to
complete a referral.

Thinking Allowed
A service for Children and Young People who are in Care or who have been
adopted. This service is apart of the Child and Adolescent Mental Health
Service. Professionals are able to refer (such as health professionals or social
workers) however young people and carers are able to self-refer if this is

Self-injury Support
Text: 07537 432 444 (Tues, Weds, Thurs 7pm – 9:30pm)
Self-injury Support is an organisation for girls and women to access for
support and advice in relation to self-harm. Young people can access a free
‘rainbow journal’ which is designed to help with thoughts and feelings of selfharm. E-mail and Webchat is also available.